（中译英）您好。这是为您准备的酒水单和餐单。 A.Excuse me, here is the wine list and menu for you.B.May I help you with the table?C.May I present it to you now?D.Can I take it away?正确答案：Excuse me, here is the wine list and menu for you.

头等舱旅客登基后，如何问候？ A.May I introduce myself?B.I am Helen, the cabin manager of this flight.C.It’s my pleasure to provide you with cabin service.D.Wish you a pleasant journey.正确答案：May I introduce myself?；I am Helen, the cabin manager of this flight.；It’s my pleasure to provide you wit … 阅读详情>> "头等舱旅客登基后，如何问候？"

What to confirm before putting the passenger’s coat? A.Do you have any valuables in your clothes?B.Are there any valuable items in the pockets that you’d like to keep with you?C.Nothing to confirm.D.Would you please make sure there are no valuable items in the pockets?正确答案：Do you … 阅读详情>> "What to confirm before putting the passenger’s coat?"

What would be provided when the First-class passenger takes aboard? A.newspaperB.hot towelC.slippersD.nothing needs to offer正确答案：newspaper；hot towel；slippers

What if the passenger feels heart uncomfortable? A.No idea how to deal with it.B.Ask the passenger whether he or she brings any medicine.C.Give an announcement to see if there is a doctor on board.D.Confirm whether the passenger has ever felt heart uncomfortable before.正确答案：Ask t … 阅读详情>> "What if the passenger feels heart uncomfortable?"

What if the passenger is bleeding? A.Wash the cuts.B.Wrap up with gauze.C.Leave the passenger aside.D.Try to comfort the passenger.正确答案：Wash the cuts.；Wrap up with gauze.；Try to comfort the passenger.

如果目的地与客舱内温差较大，飞机下降前乘务员需要提醒并帮助老年旅客增减衣物。 A.正确B.错误正确答案：正确

通常乘务员需要为老年旅客提供毛毯。 A.正确B.错误正确答案：正确

（中译英）洗手间在客舱后部。 A.The lavatory is in the front of the cabin.B.The toilet is at the back of the cabin.C.The lavatory is in the rear of the cabin.D.The toilet is over there.正确答案：The toilet is at the back of the cabin.；The lavatory is in the rear of the cabin.

对于视觉障碍旅客，我们需要介绍如下设施设备。 A.呼唤铃B.阅读灯C.空调旋钮D.轮椅正确答案：呼唤铃；空调旋钮

（中译英）我们现在进入客舱。请您坐稳扶好。 A.Please hold on. We are descending.B.We are entering the cabin now. Please hang on to your chair.C.I’ll take you down after the plane has stopped.D.Hold on, please. There is air turbulence.正确答案：We are entering the cabin now. Please hang on to your chair.

（中译英）您头顶上方的这个是空调旋钮。 A.The call button is over your head.B.The lavatory is in the front of the cabin.C.On top of your head is the air conditioner knob.D.On top of your head is reading light.正确答案： On top of your head is the air conditioner knob.